FAQ's

FREQUENTLY ASKED QUESTIONS

What is BUM?

Tired of bikinis that don't adapt to our bodies, that wear out from one year to the next and that don't look good on small boobs, our goal is to provide our clients with an impeccable product that lasts a long time and makes them feel free and comfortable in their bodies.

At BUM we combine high-quality fabrics with timeless designs so that bikinis last longer than ever. In addition, our bikinis adapt perfectly to the female body to enhance women's natural curves, especially the glutes.

Why buy a bikini from us?

BUM is your bikini brand if:

-You like bold but classic designs.

-You love to show your body and feel free in nature.

-You want to support the production of sustainable, local and ethical clothing.

-You want to have quality clothes that last you a long time.

What size should I choose?

Our bikinis are designed to cover the essentials. Therefore, they generally run small.

We strive to make our garments adjustable, so they can fit different body types optimally.

You can use our Size Guide to estimate what size will fit you best.

Don't worry if you make a mistake: size exchanges are free (Mainland Spain).

What happens if it doesn't fit me?

We offer 100% free and easy size exchanges on your first order. If you want to change sizes, you have 14 calendar days since you receive your package to request it. Email us at hola.bumwsim@gmail.com with your order number and we will provide you with instructions to make the exchange as quickly as possible.

How long will my order take to be delivered?

You will receive your order in 2 to 5 working days.

For more information go to our Shipping Information.

Do you accept returns?

We accept returns within 14 days of receiving the order, provided that the product is in perfect condition and has not been used.

Size exchanges are 100% free (Mainland Spain).

For more information, you can read our Refund Policy.

How can I return my order?

If you wish to make a return, you must notify us (within 14 days of receiving the order) by requesting a return number via email at hola.bumswim@gmail.com, indicating your invoice or order number.

Once the return is registered and approved, we will send you a confirmation email, along with a copy of the refund. The refunded amount will be for the garments returned, minus the cost of return shipping. The product must be tagged, in perfect condition, and returned in its original packaging.

For more information, please refer to our Shipping Information.

I have received an incorrect or damaged item, what do I do?

If you receive products that are defective or do not conform to the description made, you can always return them without any cost. You will have a period of one month to make the return request by email to hola.bumswim@gmail.com.

For more information, please refer to our Shipping Information.

What materials do you use?

Our bikinis are made with high-quality Italian fabrics made with ECONYL®: a nylon regenerated from plastic waste. The fabrics are certified by the OEKO-TEX® 100 standard as a guarantee of quality and have a UPF 50+ sun protection, meaning they block over 98% of UVA and UVB rays to protect your skin during peak sun hours.

FABRIC PROPERTIES:
Ⓧ Pill-resistant
☼ UV protection
♺ Recycled fibers
⚠ Highly resistant to chlorine
⍉ Resistant to oils and creams
✦ High coverage