FAQ's
FREQUENTLY ASKED QUESTIONS
What is BUM?
Our goal is to provide our clients with bikinis that make them feel free and comfortable in their bodies.
At BUM we combine high-quality fabrics with timeless designs so that bikinis last longer than ever. Our bikinis are designed to fully adapt to the female figure and to enhance your natural curves, especially the glutes.
Why buy a bikini from us?
BUM is your bikini brand if:
-You like bold but classic designs.
-You love to show your body and feel free.
-You want to support the production of sustainable clothing.
-You want to have quality clothes.
What size should I choose?
Our bikinis are designed for minimal coverage, so they generally run small.
We strive to make our garments adjustable, so they can fit different body types.
You can use our Size Guide to estimate what size will fit you best.
What happens if it doesn't fit me?
We offer free and easy size exchanges on your first order (only in Mainland Spain).
If you want to change sizes, you have 14 calendar days since you receive your package to request it. Email us at hola@bumswim.com with your order number and we will provide you with instructions to make the exchange as quickly as possible.
For more information, you can read our Returns Policy.
How long will my order take to be delivered?
Orders within mainland Spain, the Balearic Islands, and Portugal are delivered within 2 to 5 business days.
In the case of the Canary Islands, Ceuta, and Melilla, delivery may take up to 7 business days.
International orders may take between 4 and 12 business days, depending on the destination.
For more information, please see our Shipping Policy.
How much does shipping cost?
Mainland Spain: €3.99. Free shipping on orders over €60.
Balearic Islands and Mainland Portugal: €5.99. Free shipping on orders over €70.
Canary Islands, Ceuta, and Melilla: €8.99. Free shipping on orders over €80.
Orders outside the European Union may be subject to customs charges.
For more information, check our Shipping Policy.
Do you accept returns?
We accept returns within 14 calendar days of receiving the order, provided that the product hasn't been used, and comes with its original tags and packaging.
Returns: Shipping expenses will be deducted depending on your address.
For more information, you can read our Returns Policy.
How can I return my order?
If you wish to make a return, you must notify us (within 14 days of receiving the order) by requesting a return via email at hola@bumswim.com, indicating your invoice or order number.
We will send you the shipping instructions.
Once we receive and check the product, we will refund you, discounting the cost of return shipping. The product must be tagged, in perfect condition, and returned in its original packaging.
For more information about shipping costs and details about international returns, please refer to our Returns Policy.
I have received an incorrect or damaged item, what do I do?
If you receive products that are defective or do not conform to the description made, you can always return them without any cost. You will have a period of 30 calendar days to make the return request by email to hola@bumswim.com.
For more information, please refer to our Returns Policy.
What materials do you use?
Our bikinis are made with REPREVE®, high-quality nylon fabrics regenerated from plastic waste. The fabrics are certified by the OEKO-TEX® 100 standard as a guarantee of quality and have a UPF 50+ sun protection, meaning they block over 98% of UVA and UVB rays to protect your skin during peak sun hours.
FABRIC PROPERTIES:
Ⓧ Pill-resistant
☼ UV protection
♺ Recycled fibers
⚠ Highly resistant to chlorine
⍉ Resistant to oils and creams
✦ High coverage